My Profile

  • Please enter your Screen Name
  • {{coreData.miscellaneous.messageGenericError}}
    saved edit
    Account Administrator
    Administrator

    My Virgin Media Accounts:

    Below are the My Virgin Media accounts you own and manage.

    Administrator


    {{currentAccountDetail.addressLine1}}, {{currentAccountDetail.addressLine2}}, {{currentAccountDetail.addressLine3}}


    Name on the bill: {{currentAccountDetail.firstName}} {{currentAccountDetail.lastName}}

    Customer Number: {{currentAccountDetail.customerId}}

    Are you sure you want to remove this subscription?

    You will no longer be able to access the services of this subscription.

  • Please enter account number
  • Please enter surname
  • Please enter VAT Number
  • Please enter contact number Please enter valid mobile number
  • Please enter mobile number Please enter valid mobile number
  • Account Permissions

    You have been given access to the following account(s). Click on the account number to view full details.

    {{currentAccountDetail.displayName}} edit saved
  • Please enter a friendly name
  • save cancel

    Are you sure you want to leave this subscription?

    You will no longer be able to use the services of this subscription.

     
     
    My Virgin Media Settings:

    My Sign In Details

    You recently tried to change your email address. We have sent a verification email to {{info.username}}. Didn't recieve it? Resend verification email

    Is this the wrong email address? Cancel change of email address

    Username

  • Please enter your username The username entered is invalid
  • Password

    ************
  • Please enter your current password
    • Please enter your new password Password should contain minimum 8 characters Password should not contain spaces Password should contain uppercase lower case and numbers Password should not contain 3 consecutive characters
      Minimum Requirement
      • Minimum 8 characters
      • Must contain at least one lower case character
      • Must contain at least one upper case character
      • Must contain at least one digit
      • Must not contain spaces
    • Please enter your new password Passwords do not match

    Recovery details

    These details will allow you to recover your email address or password if you forget them

    Secret Question

    {{coreData.miscellaneous.radioSelectErrorMessage}}

    Answer

    ************
  • Please enter your security answer
  • Want an easier and more secure way to recover your account details?

    Add a mobile number to your account.

    Add an email address to your account.

    Recovery mobile number

    - {{info.currentRecoveryMobile}}
  • Recovery Number Please provide a valid mobile number
  • Secondary recovery email

    - {{info.currentRecoveryEmail}}
  • Recovery Number {{info.messageInvalidNewRecoveryEmail}}
  • You recently tried to change your email address. We have sent a verification email to {{info.pendingRecoveryEmail}}. Didn't recieve it? Resend verification email

    Is this the wrong email address? Cancel change of email address

    Loading data, please wait...

    My Account Details:

    Contact Details

    Email address: Edit
  • Please enter correct email address.
  • cancelsave
    Fixed phone number:
    Mobile phone number:
    Mobile phone number: Edit
  • cancelsave
    Office phone number: Edit
  • cancelsave

    Last Sign in

    The last five times you have signed in, showing the Virgin Media service used and time

    App / website

    Last sign in

    App / website: {{currentloginDetail.lastLoginFromService}}
    Last sign in:

    Click to open overlay