If you have more than one My Virgin Media registered account, click "combine" and enter the other username and password to view all your accounts under a single sign in.

Are you sure you want to remove this subscription?

You will no longer be able to access the services of this subscription.

Country

Please enter account number Account Number

Please enter surname Lastname

Please enter VAT Number Business Name

Please enter OTP

save cancel

Country

TV/Broadband Mobile

Please enter contact number Please enter valid mobile number Contact Number

Please enter mobile number Please enter valid mobile number Mobile Number

Add Another Account

Click 'Add New' to add an existing account to your My Virgin Media profile. Please have your customer number to hand.

Add New

This account has been successfully combined. Refresh to add account details

Multiple My Virgin Media Accounts ?

If you have more than one My Virgin Media registered account, click "combine" and enter the other username and password to view all your accounts under a single sign in.

combine

Please enter your account username The username is required Enter account username

Please enter your account password The password is required Enter account password

Verify to check you are not a robot

save cancel

My Virgin Media Settings:

My Sign In Details

You recently tried to change your email address. We have sent a verification email to {{info.username}}. Didn't recieve it? Resend verification email

Is this the wrong email address? Cancel change of email address

Username

saved

Please enter your username The username entered is invalid

Password

************

saved

Please enter your current password Existing password

Please enter your new password Password should contain minimum 8 characters Password should not contain spaces Password should contain uppercase lower case and numbers Password should not contain 3 consecutive characters New password

Minimum Requirement

Minimum 8 characters
Must contain at least one lower case character
Must contain at least one upper case character
Must contain at least one digit
Must not contain spaces

Please enter your new password Passwords do not match Confirm new password

Recovery details

These details will allow you to recover your email address or password if you forget them

Secret Question

Answer

************

saved

Please enter your security answer

Want an easier and more secure way to recover your account details?

Add a mobile number to your account.

Add an email address to your account.

Recovery mobile number

- {{info.currentRecoveryMobile}}

saved

Recovery Number Please provide a valid mobile number

Secondary recovery email

- {{info.currentRecoveryEmail}}

saved

Recovery Number {{info.messageInvalidNewRecoveryEmail}}