Contact us
Need an answer? Check out our handy guides below or send us a text. It’s quick, easy and free, and we’ll get you sorted ASAP.
Save time, find your answer online
TV
Fix setup issues and learn how to use Virgin TV’s cool features
Broadband
Fix connection problems, manage your login details and connect to Wi-Free
Home Phone
How to keep your number and troubleshoot any issues
Mobile
Got a query about data, SIMs and plans?
Question about your Billing or Payment?
Access your billing & Payment history here
Call us:
Existing Customers: 1908
Calling from abroad: 00 353 1 2458000
Mon - Sat 9am to 6pm.
Not a customer? Talk to us about joining: 1800 940070
Mon - Sat 9am to 6pm.
Or
Write to us:
Virgin Media Ireland
Limerick Enterprise Development Park,
Roxboro Road,
Limerick.
*Please only use the above address when sending us a letter.
Developing a property?
Use the form below to enquire about getting Virgin Media services at your development
Contact form
If you would like to speak to us and use 1908 you can use this contact form. Please use this form for compliments or any other query that is not a complaint
If you dont have a my virgin media account please click here
Not a Virgin Media Customer
If you are not a virgin media customer and need to contact us please use this form.
If you are looking to have equipment or cables removed please use this form
Make a complaint
You will be asked to sign into your my virgin media account so we can confirm who you are.
If you dont have a my virgin media account click here
Covid-19 Update
We’re committed to keeping you connected at this time and we’re doing all we can to provide a high level of customer care. Our online and retail stores remain open and order deliveries continue as before while adhering strictly to government guidelines.
or head straight to 24/7 support with My Virgin Media
Find your nearest Virgin Media store
