My Virgin Media Explained

My Virgin Media is the online area that puts you in control of all your lovely Virgin Media services, 24/7. Here are some of the handy features:

  • Track your usage for all your services, including fixed and mobile
  • Update your personal details and tell us how you prefer to hear of our latest customer exclusive offerings.
  • Update your login details such as username and password
  • Sign up to Wi-Free and set your password
  • Make payments, register for Direct Debit, view your bills and sign up for eBilling
  • Buy premium channels and register for our Virgin TV Anywhere app
  • Set up Parental Controls
  • Cancel your SIM if your phone is lost or stolen
  • Use My Virgin Media to let us know if you’re moving home and we’ll make the move as simple as possible

How can I register for My Virgin Media?

Good to know

For a simply better Virgin Media experience.

Did you know you can change your Virgin Mobile SIM settings? You can be in control.
View your bills and print them any time. You have access 24/7.
Sign up to Wi-Free and set your password
Always have your bills paid on time. Set up hassle free Direct Debit.