How to pay off your mobile early
Find out how to upgrade your phone or just pay off your current phone early
Frequently asked questions
How can you pay off your phone early?
All Virgin Mobile contracts are Freestyle Contracts, which means you have the option to pay off your phone as early as you want.
When you begin your contract, you get to choose how long you would like to take to pay off the phone: 12, 18 or 24 months.
At the end of this period, you’ll only pay for the calls, texts and data in your plan. You're no longer tied into a long contract - you just roll back to a SIM-only, monthly contract.
If you like, you can also pay off your phone in one go, and then you’re free to get the latest and greatest phone model, while enjoying the same great Virgin Mobile service as before.
What happens if you want to buy a new phone but you're still in a contract with us?
Because your phone and plan are charged separately on your bill, you always know how much you have left to pay for the phone - so check your latest bill for details.
As long as you pay off what you owe on your current phone, you can order a new one right away.
Call our Mobile Care team on Freephone 1908 to pay the remaining balance on your phone and talk through your options.
How do you get in touch with us to pay off your phone?
Call Mobile Care team on Freephone 1908 to pay the remaining balance on your phone.