Hi there and thanks for dropping by Virgin Media. If you’re noticing that you’re experiencing issues with accessing Web Chat or certain pages within My Virgin Media then don’t worry, it’s not a problem at your end. We’re updating our systems right now - so our services will be unavailable temporarily.

This service will be back up and running before you know it and we hope that during the downtime, we haven’t interrupted your day too much.

Cheers,
Your friends at Virgin Media