Nothing Hidden
Say hello to a new way to do mobile. With Virgin Mobile, our plans are fully transparent and don’t include any unwanted surprises.
Say hello to a new way to do mobile.
With Virgin Mobile, our plans are fully transparent and don’t include any unwanted surprises.
Your phone will never be locked to our network
We aim to make life easier for our customers, not lock them in. So while other networks sell phones that are locked to a network, Virgin Mobile phones are ‘open variant’, meaning they are not tied to our network.
We’ll let you upgrade your phone whenever you want
Your phone is on a separate contract to your minutes, texts and data. You can pay off the outstanding phone balance whenever you choose. So once the phone is paid off in full, you can upgrade to a new model, whenever you fancy. You just need an active Virgin Mobile plan to buy a Virgin Media phone.
We’ll make it clear when your phone is paid off
We split the cost of the plan and the phone on your bill. This means if you buy a phone from us on a 12 month contract, by month 13 the phone is paid off. The cost of your phone will then drop off the bill and all you pay for is the plan. Happy days!
Unlike standard mobile contracts, Virgin Freestyle splits your monthly payment in two: your bill will show one figure for your Mobile Phone, and one for your Plan. Add them together and that’s what you’ll be paying each month. Simple, right?
It's the fairest way to mobile - and its all about you,
