Welcome to billing support.

​We take the stress out of billing, breaking down all the ways to pay and helping you understand your bill.​

How to pay my bill

All the different ways to pay your bill.


My bills explained

We help you understand your first/last bill and any extra charges.


Setting up Direct Debit

Set up a handy direct debit for quick, effortless payments.


Managing my account via My VM

See your My Virgin Media account details and make any changes.


My billing history

Access to your new and old bills all in one place


Billing and upgrades

How upgrades affect my bill


More options

Billing made easy

My Virginmedia app gives you access to all your most recent and historical bills. You can track your usage and make payments all in one convenient place