WiFi and Broadband
Support and guidance for Broadband, WiFi and Hubs.
I need help with:
An internet problem
Identify and fix problems with your WiFi or Modem.
Find out more about:
Using your Hub
Find out what the lights on your hub mean, how to reboot and how to change the settings.
Using your WiFi
Find out how to connect your devices to your WiFi, and how to find or reset your WiFi name and password.
How to use our Wi-Free network
Wi-Free lets you connect to thousands of WiFi hotspots nationwide. And it's absolutely free!
Smart WiFi Pod support
Installation, troubleshooting and FAQs for Smart WiFi Pods.
Keep your account safe from fraud
Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub.
